Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment is received.
Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via the email or phone number provided with your order.
Shipping Time
Shipping times are estimates and may vary depending on your location and the shipping carrier.
Israel: 15–30 business days
International Shipping: 10–25 business days
Please note that shipping times may be affected by factors beyond our control such as postal delays, customs processing, or weather conditions.
Shipping Rates
Shipping costs are calculated and displayed at checkout before you complete your order.
From time to time, we may offer free shipping promotions or free shipping on orders over a certain amount.
Shipment Tracking
Once your order has shipped, you will receive an email with a tracking number so you can track your package.
Please allow 24–48 hours for the tracking information to become available.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on the laws of your country.
These charges are the responsibility of the customer.
Damaged or Lost Packages
If your order arrives damaged or does not arrive, please contact us as soon as possible at:
📧 bodyteva555@gmail.com
We will investigate the issue and do our best to resolve it.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect address provided by the customer.